#207rfr7 USTG – Platform Software Support Engineer

Job Description : 

• We are looking for engineers who will be responsible to support platform software related technical issues (System IO / Firmware / BIOS / ME)  for post-launch Intel products.
• In this role, you will be acting as a platform technical expert to support customers, resolving customer questions, triage and debug customers issues and will be working closing with the other product support engineers.

• Has computer architecture knowledge and understanding of Intel Architecture-based CPU and chipsets
• Understanding of x86 architecture, x86 Boot Process, BIOS and firmware integration and debug
• Knowledge of standard embedded systems buses/wired connectivity and protocols (I2C, SPI, UART, USB, PCIE,GPIO)
• Software experience in various areas (firmware, driver, middleware and application level) with debugging skills on embedded Linux or other real time operating systems (Microsoft Operating Systems – Windows 7/8.x/10, Windows Embedded, etc.)
• Experience with IA (Intel Architecture) embedded or IOT platforms and experience with the integration and testing of IA embedded or IOT products
• Familiar with BIOS flashing tools such as MMTools, FPT, DediProg
• Ability to analyze schematic of various SoC design would be an added advantage
• Software development knowledge – Real-time OS, BIOS, Device Drivers, programming microcontrollers is an added advantage

• Bachelor in Electrical / Electronics / Computer Engineering or equivalent with 3 – 8 years of relevant experience
• Analytical and strong problem solving skills, and ability to drive issues to closure are essential
• Strong verbal and written communication skills and fluency across English is a must, Mandarin (added advantage as we are supporting Taiwan and PRC customers)