Frequently Asked Questions

  • Job Related

JobRewards is a recruitment agency specializing in bridging the best of talents with the right employers. Providing accurate, cost-saving solutions to Employers, and at the same time rewarding the Jobseekers beyond expectations. Rising up to the next opportunities, JobRewards is reshaping the whole cycle & culture of the talent recruitment landscape.

Learn more about us.

JobRewards is designed to make job seeking easy, fast and rewarding. Job matching is fast and no-hassle because our platform will handle the whole recruitment process for you. Besides, we are giving out 5% of your annual salary as a sign up reward when you secure a job through us.

Our sophisticated technology will assess your profile and match you up with the most suitable opportunities. It works with algorithms and an ever growing database that is constantly evolving and learning.

An opportunity is a job opening that is matched to your profile, our system recommends the job to you because you may be interested in it. 

Not seeing any opportunities in your account? No worries, we have new job postings every day. Whenever our system finds a match, we will notify you via email. Stay tuned.

Of course you can! In fact, our services are best suited for people who are keeping their options open. Whenever there is a new opportunity, we will notify you and assist you in the transition if you wish to. Don’t miss out on the sign up reward!

This is totally normal, in fact it shows that the employer is really interested in you. Be prepared and follow our interview guide to ace all your interviews. Sometimes your employer may require you to take an aptitude test or other evaluation tests to prove your skills and suitability before making a job offer.

We aim to eventually serve worldwide Employers and Jobseekers. Our current operations have a strong focus in Asia, and we have plans to expand our international presence in the near future. Nevertheless, we are happy to serve you no matter where you are from. Do state clearly in your resume which country you are currently staying in. We will work with our Employers who may be interested in hiring you.

  • Rewards Related

It is a bonus given by JobRewards to all the Jobseekers like you who have faith in our services and have successfully secured a job through our platform. You will need to serve in the new job for at least ninety (90) days or successful completion of probation period, whichever comes later, to be qualified for the reward. Please read “Sign Up Reward” in our term of use.

Example 1: Monthly salary RM 3,000 x 12 = RM 36,000 (Annual salary). 5% of RM 36,000 = RM 1,800 (reward for candidate)
Example 2: Monthly salary RM 7,000 x 12 = RM 84,000 (Annual salary). 5% of RM 84,000 = RM 4,200 (reward for candidate)

We do not charge a fee for job posting. By saving hiring costs for our Employers, we are able to reward our Jobseekers like you, helping you to stay on top of the hiring process and offer you a sizable reward in the form of 5% of your first year salary. 

We pride ourselves as an AI-based automated recruitment services provider. This means that we specialize in bridging the right candidates for our Employers, and is not a one-size-fit-all services provider.

Sign up at our platform and upload your resume, apply for positions that are right for you. You will receive your 5% sign up reward once you get a new job and have stayed in the position for at least ninety (90) days or successful completion of probation period, whichever comes later, and have also provided us with your bank details. We will communicate with you closely to reward you. 

The 5% sign up reward will be forfeited if your Employer did not subscribe to our services. Please check with our support team before you sign the offer letter.

This is the average duration of a probation period in a job. We want to reward you for getting the right job, and at the same time make sure that your Employer is also satisfied with our services.

It starts on the first day of your job, or it could also be the first day you have to report to work as stated in your offer letter. You must record your start date on your JobRewards My New Job page once you have submitted the offer letter back to your Employer. We will verify with your Employer before the start of the 90 days.

Tell your friends about us and sign them up at our platform using your Referral Code so that we can match the right jobs for them too! If your friends succeeded in landing a job through our platform – they will get the 5% sign up reward and you can also enjoy a RM 500 referral bonus. 
  • Technical & Website Related

We must have a valid contact information of yours for verification purposes. Besides getting the latest news and opportunities, we may need to contact you before we give out your sign up reward!

You can change your password under the My Account section after you have login, or you can reset it by clicking on the Forgot your password? link. The password reset link will be sent to your registered email.

We recommend using your personal Gmail or Yahoo account. Don’t use your office email, as we are committed to serve you professionally throughout your entire career. Make sure to check your email as often as you can, because opportunities come and go – and you definitely don’t want to miss out!

Very simple, just upload / update the resume on the My Resume page, this will automatically update your resume in our system.

Currently we only allow one resume per user. However, you may update your resume from time to time if you wish to look for a different role.

Your results are matched with your submitted resume. The more accurate and relevant your resume is to a role, the better results you will receive. Refer to our resume guide to get a better job match.

If you have forgotten either your password and/or your login, you can simply reset these to the email you registered with JobRewards.
If you are still having trouble after doing this, please contact us at support

Please prepare your resume in PDF format. Remove any whitespaces and special characters in the filename, and then try to re-upload. If you are still having trouble after doing this, please contact us at support.
This could happen when an email address is entered incorrectly, please double-check your email address. We recommend using a personal Gmail or Yahoo account instead of an office email. Please contact us at support.
We are really sad to see you go. Kindly drop us an email at ​support so that we can guide you through this process.
  • Urgent & Others
Contact your Employer immediately and also contact us at our support so that we can guide you through this process.

Your potential Employer may take some time to process your employment documents. We will follow up on your behalf and provide interview feedback for you. At the same time, our platform will also suggest other opportunities to you. So, stay positive and be patient.

Kindly drop us an email at our ​support site so that we can guide you through this process.
Don’t worry! Please contact us at our ​support and we’ll be happy to help.
Full email link: [email protected]
We are a one of a kind recruitment platform. We utilize very sophisticated AI technology to reshape the process in recruitment.

There are some very special features about using the JobRewards service , and if you don’t find the answers you need here in our FAQs, please feel free to reach out to our team at Contact Us.
JobRewards scroll up icon